Spencer Collings & Company
Terms of Business and Privacy Policy

Australia: The following terms and conditions apply to all sales in Australia

  • WARNING Under the Liquor Acts in all States and Territories: It is against the law to sell or supply alcohol to, or to obtain alcohol on behalf of, a person under the age of 18 years. By ticking the box on the Imperial Tribute homepage you are confirming that you are 18 years or older.
  • Deliveries cannot be made to unattended premises nor can delivery be accepted by persons unable to verify that they are over 18 years of age. Penalties apply.
  • It is an offence for a person under the age of 18 years to purchase or receive liquor.
  • We remind our purchasers to drink responsibly and judiciously. For more information please click here.
  • The Direct Sales Licence number in Australia for Spencer Collings is 51402807 & ABN number is 61674567656.
  • Delivery charge as indicated applies as a standard rate to any state in Australia.

The Customer's attention is in particular drawn to the provisions of clauses 3, 7 and 9

1. Interpretation

1.1 Act: the Data Protection Act 1998. The definitions and rules of interpretation in this condition apply in these conditions.

Customer:   the person, firm or company who purchases the Goods from the Seller.
Delivery Point:   the place or places where delivery of the Goods is to take place under condition 4 below
Goods:   goods agreed in the Order to be supplied to the Customer by the Seller including any services provided to personalise the products as requested by the Customer
Order:   means a request from a Customer for the sale and purchase of Goods and incorporating these conditions
Regulations:   means the Consumer Protection (Distance Selling Regulations) 2000 (SI 2000/2334) (as amended)
Seller:   Michael G S Collings trading as Spencer Collings & Company of 1 Lumley Street, Mayfair, London W1K 6TT
Working Day:   means any day between Monday and Friday inclusive which is not a bank or other public holiday in Scotland

1.2 A reference to a law is a reference to it as it is in force for the time being taking account of any amendment, extension, application or re-enactment and includes any subordinate legislation for the time being in force made under it.

1.3 Words in the singular include the plural and in the plural include the singular, a reference to one gender includes a reference to the other gender and condition headings do not affect the interpretation of these conditions.

2. Orders

2.1 The Order shall be on these conditions to the exclusion of all other terms and conditions (including any terms or conditions which the Customer purports to apply under any purchase Order, confirmation of Order, specification or other document). The Customer acknowledges that it has not relied on any statement, promise or representation made or given by or on behalf of the Seller which is not set out in the Order. All samples, drawings, descriptive matter, specifications and advertising issued by the Seller and any descriptions or illustrations contained in the Seller's catalogues or brochures are issued or published for the sole purpose of giving an approximate idea of the Goods described in them. They shall not form part of the Order and this is not a sale by sample. Nothing in this condition shall exclude or limit the Seller's liability for fraudulent misrepresentation.

2.2 No more than three bottles of 'Imperial Tribute' can be included as part of any one Order. The quantity and description of the Goods shall be as set out in the Seller's acknowledgement of Order.

2.3 An Order shall be deemed to have been accepted by the Seller on the date when an acknowledgement of Order is issued by the Seller to the Customer by e-mail or post. A contract shall be deemed to have been concluded between the Customer and the Seller on the day after the date on which the Seller issues the acknowledgment of an Order.

2.4 Notwithstanding clause 2.3 above, acceptance of an Order by the Seller does not imply acceptance of the wording of any request for personalisation of Goods. In the event the Seller in his reasonable opinion believes the contents of a Customer's request for personalistion is likely to cause offence, be defamatory or otherwise expose the Seller to censure or legal proceedings the Seller reserves the right to request the Customer to amend or modify the request for personalisation. If the Customer refuses to comply with any such request, the Seller reserves the right to reject the Order and rescind the contract.

2.5 For legal and other reasons the Seller is unable to accept Orders from Customers or to supply Goods if the Delivery Point is to be in one or more of the following countries:

Albania, Algeria, Angola, Azerbaijan Republic, Benin, Bosnia & Herzegovina, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Chad, Central African Republic, Comoros, Congo, Cote d'Ivoire, Djibouti, Eritrea, Egypt, Equatorial Guinea, Ethiopia, Gabon Republic, Gambia, Guinea, Guinea Bissau, Indonesia, Kyrgyzstan, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Niger, Nigeria, Oman, Republic of Congo (Zaire), Reunion, Rwanda, Sao Tome & Principe, Senegal, Sierra Leone, Somalia, Sudan, Swaziland, Tajikistan, Togo, Tunisia, Turkmenistan, Uganda, Yemen, Zambia, Zanzibar, Zimbabwe.

3 IMPORTANT - information about the right to cancel

As the Goods are clearly personalised to the Customer's own specification and are not capable of re-sale by the Seller, the Customer agrees and understand that it has no right to cancel the Order under the Regulations. This does not affect any other rights the Customer may have at law.


4. Dispatch, Delivery, Non-delivery and Return of Faulty or Damaged Goods

4.1 Goods will not be dispatched to the Customer until the Seller has received payment in full for all sums due to it in respect of the Goods and all other sums which are or which become due to the Seller from the Customer on any account.

4.2 Upon payment by the Customer the Seller would aim to dispatch the order within five Working Days. Any dates specified by the Seller for delivery of the Goods are intended to be an estimate only and time for delivery shall not be made of the essence by notice. The quantity of any consignment of Goods as recorded by the Seller on dispatch shall be conclusive evidence of the quantity received by the Customer on delivery unless the Customer can provide conclusive evidence proving the contrary.

4.3 The Goods will be delivered to the address or addresses notified by the Customer to the Seller in the Order. No more than three Delivery Points may be specified in any one Order. The Seller will only deliver Goods to a Delivery Point within the European Union.

4.4 Subject to the other provisions of these conditions the Seller shall not be liable for any direct, indirect or consequential loss, costs, damages, charges or expenses caused directly or indirectly by any delay in the delivery of the Goods, nor shall any delay entitle the Customer to terminate or rescind the Order.

4.5 If for any reason the Customer fails to accept delivery of any of the Goods when they are ready for delivery, or the Seller is unable to deliver the Goods on time or at all because the Customer has not provided appropriate instructions or delivery is otherwise prevented or delayed by matters outside of the Seller's control:

(a) risk in the Goods shall pass to the Customer;

(b) the Goods shall be deemed to have been delivered; and

(c) the Seller may, at his sole discretion agree to store the Goods until delivery can be attempted again, whereupon the Customer shall be liable for all related costs and expenses (including, without limitation, storage and insurance).

4.6 Any liability of the Seller for non-delivery of the Goods shall be limited to, at the Seller's option, replacing the Goods within a reasonable time or issuing a credit note to the Customer against any invoice raised for such Goods.

4.7 If the Goods delivered are damaged or faulty please notify the Seller by e-mail or by post as soon as possible. The Seller will then issue the Customer with instructions on how to return the Goods to the Seller. The Goods must be returned to the Seller in their original packaging and bottles must be unopened. Failure to follow the Seller's instructions or other provisions in this clause 4.7 could result in the Customer being liable to make payment in full for the Goods.


5. Risk and ownership

5.1 The Goods are at the risk of the Customer and ownership shall pass to the Customer from the time of delivery to the Delivery Point (subject to clause 4.5 above).

5.2 Where the Customer returns Goods to the Seller the Goods are at the risk of the Customer from the time the Customer gives the Goods to the carrier nominated by the Seller or as otherwise set out in the Seller's instructions.


6. Price and Payment

6.1 The Seller reserves the right to amend his advertised prices from time to time without prior notice to the Customer but any change in price will not affect any Order placed before the price change becomes effective. Payment for the price for the Goods is due in pounds sterling when the Customer places an Order with the Seller.

6.2 The total price payable for the Goods shall be the price set out in the Order and includes delivery costs and UK taxation (including Value Added Tax).

6.3 Please note that the Customer may be liable to pay excise fees or customs' duties in the jurisdiction of the Delivery Point where the Order exceeds any local limits placed on the value or proportion of alcohol imported. These charges are not included within the price and are extra costs which the Customer will be liable to pay. It is the Customer's responsibility to check this before ordering and if in doubt, the Customer is advised to contact relevant customs office for the Delivery Point.

6.4 Payment can be made online using Visa, MasterCard, Solo, Delta, Visa Electron or through a PayPal account.


7. Limitation of liability, complaints and returns

7.1 Nothing in these conditions excludes or limits the liability of the Seller for any matter which it would be illegal for the Seller to exclude or attempt to exclude its liability but the Seller will have no liability to the Customer where:

(a) a Customer fails to comply with clause 2.4; or

(b) Goods are returned to the Seller otherwise than in accordance with clause 4.7; or

(c) in the event of a request for personalisation of a product, the personalised product contains any typographical or spelling error except where the error was due to the part of the Seller;

(d) the Customer fails to pay any sums which may become payable under clause 6.3.

7.2 The Seller's total liability to the Customer arising in connection with the performance or contemplated performance of the Order shall be limited to replacement of the Goods or refund the price of such Goods but in no event shall the Seller's liability exceed the Order price.


8. Force Majeure

The Seller reserves the right to defer the date of delivery or to cancel the Order or reduce the volume of the Goods ordered by the Customer (without liability to the Seller) if he is prevented from or delayed in the carrying on of his business due to circumstances beyond his reasonable control including, without limitation, acts of God, governmental actions, war or national emergency, acts of terrorism, protests, riot, civil commotion, fire, explosion, flood, epidemic, lock-outs, strikes or other labour disputes, power shortages, server down-time, computer virus or other matter affecting electronic communication, restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials.


9. Customer warranties

9.1 The Seller sells Goods which contain alcohol and the sale of alcohol is restricted in many countries. By placing any Order for Goods the Customer warrants to the Seller that by supplying the Goods to the Customer the Seller will not infringe any law applicable to the sale or supply of alcohol in the country where the Customer lives or the Delivery Point. The Customer must not place an Order with the Seller if to do so would cause the Seller to break the law. The Customer agrees to indemnify and hold harmless the Seller against any fines, damages, penalties legal cost or charges incurred by the Seller in the event of any breach by the Customer of this clause.

9.2 The Customer warrants that all the information provided to the Seller is complete, accurate and not misleading.


10. Privacy policy

Updated 1st June 2018

This privacy policy explains how Spencer Collings handles your personal information and data. We value your trust, so we’ve strived to present this policy in a clear and; plain language. The policy is structured so you can quickly find answers to the questions that interest you the most.

This privacy policy applies to all the products, services and websites offered by Spencer Collings and their affiliates, except where otherwise noted. Products, services and websites are collectively referred to as the "services" in this policy.

What Data We Hold & Why

We collect and use the following information to provide, improve, and protect our Services:

Account information

We collect, and associate with your account, information that you provide to us when you perform actions such signing up for an account, (like your name, email address, phone number, payment info, and physical address).

Usage information

We collect information related to how you use this website and our services, including actions you take on this website (like newsletter signup, file downloads, or clicks through to external websites). We use this information to improve our Services, develop new services and features.

Device information

We also collect information from and about the devices you use to access our services. This includes things like IP addresses, the type of browser and device you use, the web page you visited before coming to our sites, and identifiers associated with your devices. Your devices (depending on their settings) may also transmit location information.

Cookies and other technologies

We use technologies like cookies and pixel tags to provide, improve, protect, and promote our Services. For example, cookies help us with things like remembering your username for your next visit, understanding how you are interacting with our Services, and improving them based on that information. You can set your browser to not accept cookies, but this may limit your ability to use the Services. Further information on how we use Cookies and Pixels can be found in our cookie policy below.

Marketing

We may give users the option to sign up to marketing emails, text messages, phone calls and direct mailers, via the website, social media and through competitions that we run. If you register for this marketing, we will, from time to time, send you information about products, news, events, offers & competitions. Users who receive these marketing materials can opt out at any time. If you do not want to receive marketing emails from us, simply click the ‘unsubscribe’ link in any email. You can opt out of any other marketing by emailing us at enquiries@imperialtribute.com.

Why we hold your data

We collect and use the personal data described above in order to provide you with services in a reliable and secure manner. We also collect and use personal data for our legitimate business needs. To the extent we process your personal data for other purposes, we ask for your consent in advance or require that our partners obtain such consent.

Specifically, we use your data to:

Our Data Partners

We may share information as discussed below, but we won’t sell it to advertisers or other third parties.

Others working for and with us

Spencer Collings uses certain trusted third parties (for example, providers of customer support and IT services) to help us provide, improve, protect, and promote our services. These third parties will access your information only to perform tasks on our behalf in compliance with this Privacy Policy, and we'll remain responsible for their handling of your information per our instructions. Third parties include Destinaion CMS Ltd.

Law & order and the public interest

We may disclose your information to third parties if we determine that such disclosure is reasonably necessary to: (a) comply with any applicable law, regulation, legal process, or appropriate government request; (b) protect any person from death or serious bodily injury; (c) prevent fraud or abuse of this website or our stakeholders; (d) protect Spencer Collings rights, property, safety, or interest; or (e) perform a task carried out in the public interest.

Policy Changes

If we are involved in a reorganization, merger, acquisition, or sale of our assets, your information may be transferred as part of that deal. We will notify you (for example, via a message to the email address associated with your account) of any such deal and outline your choices in that event.

We may revise this Privacy Policy from time to time, and will post the most current version on our website. If a revision meaningfully reduces your rights, we will notify you.

Your Right to Control and Access Your Information

You have a right to be informed of Personal Data processed by Spencer Collings, a right to rectification/correction, erasure and restriction of processing. You also have the right to receive from Spencer Collings in a structured, common and machine-readable format of Personal Data you provided to us.

We can only identify you via your email address and we can only adhere to your request and provide information if we have Personal Data about you through you having made contact with us directly and/or you using our site and/or service. We cannot provide, rectify or delete any data that we store on behalf of our users or customers.

Where you have provided consent, you may withdraw it at any time, without affecting the lawfulness of the processing that was carried out prior to withdrawing it.

To exercise any of the rights mentioned in this Privacy Policy and/or in the event of questions or comments relating to the use of Personal Data you may contact our Data Protection Officer at deborah@spencercollings.com.

Where Personal Data is processed for the above purposes on the basis of Imperial Tribute's legitimate interests, under the GDPR, you may object to such processing at any time. To do so please contact our Data Protection Officer at deborah@spencercollings.com.

In addition, you have the right to contact your local data protection supervisory authority.

Cookie Policy

This website uses cookies to improve on the overall experience users get when browsing it. The following information may be helpful to you to understand what a cookie is and how they may affect you.

What is a cookie?

A cookie is a piece of data stored by a website on your computer or mobile device. Cookies are useful for storing data so that when you revisit a site the stored cookie data can be retrieved and reused. An example of when this often happens is if you choose to remain logged in to a website. On doing so, a cookie is stored to remember your choice of remaining logged in, so that even after you close your browser or turn off your computer you don't have to login again when you next visit the page.

Pixels

A pixel tag ("pixel") is a small piece of code that can be embedded on websites and emails. We use pixels and cookies to learn how you interact with our webpages and emails. This information helps us, and the advertising services providers we use, better promote our services.

Controlling cookies

You can control whether your computer accepts or rejects cookies by default, or to tell you when a site tries to save a cookie on your computer, by adjusting your browser setting. Cookies can also be manually deleted. The method to change these settings varies depending on the browser. Read the help section within your browser to find out more, or visit www.aboutcookies.org (We are not responsible for the content of external websites).

You can set your browser to not accept cookies, but this may limit your ability to use the Services.

This site operates implied consent for cookies, which means we assume by using this site you are happy with the usage of the cookies outlined below. If you do not want to accept the use of these cookies you should discontinue use of the site, delete the cookies, or adjust your browser settings accordingly.

Data Retention

Where Spencer Collings holds data on individuals this data will only be for the time which is necessary and we will regularly review the amount and age of any data held and implement polices to remove any data that we no longer require, to reduce any risk for all stakeholders.

In some cases, such as active email mailing lists and Google Analytics tracking this data could be retained indefinitely as it will always be of use for us to keep historic stats for comparison and to continue marketing to anyone that has agreed to this. However, this data is subject to the above data rights and anyone has the right to request any data on them or request that this is amended or removed. Details on how to do this can be found in the "What are your Rights" section above.

But please note: there might be some latency in deleting this information from our servers and back-up storage; and we may retain this information if necessary to comply with our legal obligations, resolve disputes, or enforce our agreements.

Contact

Have questions or concerns about Spencer Collings , our services, and privacy? Contact our Data Protection Officer at deborah@spencercollings.com. If they can’t answer your question, you have the right to contact your local data protection supervisory authority.

11. General

11.1 If any provision of this agreement is found by any court, tribunal or administrative body of competent jurisdiction to be wholly or partly illegal, invalid, void, voidable, unenforceable or unreasonable it shall to the extent of such illegality, invalidity, voidness, voidability, unenforceability or unreasonableness be deemed severable and the remaining provisions of this agreement and the remainder of such provision shall continue in full force and effect.

11.2 Failure or delay by the Seller in enforcing or partially enforcing any provision of this agreement shall not be construed as a waiver of any of his rights under this agreement.

11.3 The parties to this agreement do not intend that any term of this agreement shall be enforceable by virtue of the Contracts (Rights of Third Parties) Act 1999 by any person that is not a party to it.

11.4 The formation, existence, construction, performance, validity and all aspects of this agreement shall be governed by English law and the parties submit to the exclusive jurisdiction of the English courts.

11.5 All communications between the parties about the Order or this agreement shall be in writing and delivered by post or e-mail:

(a) (in case of communications to the Seller) to mgscollings@spencercollings.com or 1 Lumley Street, Mayfair, London, W1K 6TT;

(b) (in the case of the communications to the Customer) to the address of the Customer set out in any document which forms part of the Order or such other address as shall be notified to the Seller by the Customer.

11.6 Communications shall be deemed to have been received if sent by pre-paid first class post, two days (excluding Saturdays, Sundays and bank and public holidays) after posting (exclusive of the day of posting). Communications sent by e-mail shall be deemed to have been received at the timed point of receipt by the relevant party's computer and if outside of the Seller's hours of business of 9.00 a.m. to 5.00 p.m. during a Working Day, at 9.00 a.m. on the following working day.

12. Competition

Please read these competition rules carefully. If you enter the competition, we will assume that you have read these rules and that you agree to them.

12.1 To enter a competition you must be:

(a) UK resident; and

(b) 18 years old or over at the time of entry.

12.2 No purchase necessary.

12.3 Only one entry per person.

12.4 If you want to enter you may enter via the website on the applicable competition page, or you can also send your answer to the questions and tie-break question detailing OneWedding, together with your name, address and e-mail address by e-mail to: enquiries@imperialtribute.com

12.5 Sending an e-mail is not proof that we have received your entry. No responsibility can be accepted for entries that are lost or delayed, or which are not received for any reason.

12.6 The winner will be the entrant who answers the most questions correctly and whose tie-break answer is selected to be the best of the entries by the judges.

12.7 The closing date is 15th July 2009 and Spencer Collings & Co reserves the right to amend the competition end date at any time.

12.8 If you win, we will notify you by post and e-mail. The judges� decision will be final, and no correspondence will be entered into.

12.9 You can find out who has won the competition by sending an email to after the closing date to enquiries@imperialtribute.com

12.10 By entering the competition the winner agrees to participate in such promotional activity and material as Spencer Collings & Co may require.

12.11 The panel of judges will be comprised of the Owner and Associate Directors of Spencer Collings & Co

12.12 No part of a prize is exchangeable for cash or any other prize.

12.13 Incorrectly completed entries will be disqualified.

12.14 This competition is being run by Spencer Collings & Co 1, Lumley Street Mayfair, London W1K 6TT

12.15 Please read our Privacy Policy which tells you how we use any personal information we may collect about you by entering a competition.

12.16 Spencer Collings & Co reserves the right to amend these rules at any time. If we do this we will publish the amended competition rules and/or specific competition rules on the relevant competition page.

12.17 Spencer Collings & Co will endeavour to send the prize within 1 week of the competition end date but cannot guarantee this delivery time.